All payments are nonrefundable.
We regret if you’re not fully satisfied with your order and we hope to remedy the situation, but bear in mind we provide cataloging services, rather than a physical product. Our policy reflects this.
Please remember that cataloging is more art than science, with many possible subject headings and call numbers available for any given book. Our choices are based on training, experience, and expertise in the field of library cataloging. We’re happy to discuss any questions you may have about the subject headings and call numbers we’ve chosen.
Please see our Cataloging Policy for information on how we handle error correction requests. Also keep in mind our Terms of Service, which every client agrees to when placing an order, and our on-time guarantee.